Return and Exchange Policy

At Shopsuki, we want you to be completely satisfied with your purchase. If you are not happy with a product, you may request a return or exchange under the following conditions:

1. Eligibility

• Items must be unused, in original packaging, and in the same condition as received.

• Returns or exchanges must be requested within 7 days from the date of delivery.

• Custom, personalized, or sale items are not eligible for return or exchange.

2. Process

• To initiate a return or exchange, contact us at support@shopsuki.in with your order number and reason for return/exchange.

• We will provide instructions on how to ship the product back to us.

• Customers are responsible for return shipping costs unless the item is damaged or defective.

3. Damaged or Defective Items

• If you receive a damaged or defective item, please notify us within 48 hours of delivery.

• We may request photos of the damage or defect for verification.

• Approved replacements will be sent free of charge.

4. Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• Refunds will be processed to the original payment method within 7–10 business days.

5. Contact Us

If you have any questions regarding returns or exchanges, please contact:

Shopsuki
Email: support@shopsuki.in
Address: Mumbai, Maharashtra, India